SIGN-UP NOW! SIGN-UP NOW! Click to become a VoiceAmerica Member for Free!
Voiceamerica radio logo
voiceamerica-business radio logo
Apple logo Google Play Store Kindle store
The Business Elevation Show with Chris Cooper - Be More. Achieve More

The Business Elevation Show with Chris Cooper - Be More. Achieve More

Friday at 8 AM Pacific

February 07th 2014:The Art of Customer Experience over Coffee with guest Joseph OHara of Ristretto

Do your customers tell their friends about their tremendous experience of your service? In an era when experiences can be shared at the click of a button to huge audiences, customer experience can quite literally lead to rapid growth or even brand desertion. So how do you give people an experience that they (and their connections) want to return to again and again? I was recently discussing customer experience with Joseph O'Hara the Managing Director of Ristretto, Alchemy Coffee and Alchemy Cafes over a drink in his coffee shop and realized that at the core of the success of his business was c

Read more
Share Email SHARE
Download PDF DOWNLOAD PDF
Get Code GET CODE

Tune in

Friday at 8 AM Pacific Time on VoiceAmerica Business Channel
LISTEN LIVE
EPISODE ON DEMAND
VIEW HOST PAGE
Questions? Comments?
Call In Live!
Toll Free: 1-866-472-5790
Intl: 001-480-398-3352

Featured Guest

Guest Image

Joseph O’Hara

Joseph O’Hara,Managing Director Ristretto/Alchemy Coffee/Alchemy Cafes After completing his Bachelor of Engineering degree, Joe spent a number of years working as an engineer in the oil and gas sector, in both training and design/construction roles around the world – including Australia, the UK, Norway and the US. Joe left engineering to enter IT as an Oracle DBA in an attempted career cage. But really always wanted to run his own business – but what business? Joe set up Daily Grind Trading Company in 2003, which became Ristretto in 2008. This company provides high end coffee services to the corporate sector for events and exhibitions. Purchasing roasted coffee from others lead to buying
Read more

Share This Episode

facebook Share On Facebook
twitter Share On Twitter
Linkedin Share On LinkedIn
Share Email Share this E-mail
https://www.voiceamerica.com/show/1959/the-business-elevation-show-with-chris-cooper-be-more-achieve-more 18/12/2017 01:00 18/12/2017 02:00 The Business Elevation Show with Chris Cooper - Be More. Achieve More https://www.voiceamerica.com/show/1959/the-business-elevation-show-with-chris-cooper-be-more-achieve-more Do your customers tell their friends about their tremendous experience of your service? In an era when experiences can be shared at the click of a button to huge audiences, customer experience can quite literally lead to rapid growth or even brand desertion. So how do you give people an experience that they (and their connections) want to return to again and again? I was recently discussing customer experience with Joseph O'Hara the Managing Director of Ristretto, Alchemy Coffee and Alchemy Cafes over a drink in his coffee shop and realized that at the core of the success of his business was customer experience. Joe literally changed his career direction to purse his passion for coffee and been creating a truly exceptional experience for his customers since 2003. If customer experience is important to your business model then do join us to learn from someone who out their making it happen. Oh yes and did I tell people about his coffee shop? You bet! VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
Email Host Email the Host

Connect with VoiceAmerica

Download our mobile apps
App store Google play Blackberry store
GPlus Facebook Twitter Linkedin Social Media
presspass-banner