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June 03rd 2014:Supreme Customer Service

The “Art of Wow” is a business movement that promotes the emphasis of supreme customer service. With a competitive spa industry, creating methods of “wowing’” customers is a strategy that businesses are using to keep their customer base. Beverly Miller is the owner of Tranquility Spa in St. Charles, Illinois. Bev has had as her primary mission to be a spa that serves customers with that wow factor to keep customers coming back. As a patron at Tranquility for many years, I am impressed with the customer service that Bev offers. From the easy to navigate website, to the receptionists greeti

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Beverly Miller

Beverly Miller has practiced as a skin care therapist and esthetician since 1976 when she graduated from the Ohio State Cosmetology School in Columbus, Ohio. She enjoyed a very successful career in the Columbus, Ohio area for 20 years until she relocated to Saint Charles, Illinois. In 2000, Beverly decided it was time to follow her dream of being on her own. Tranquility began on September 5, 2000 in the small upstairs of an old renovated house in the quaint downtown area of St. Charles. With customer service as her main focus, she began her journey to provide results oriented treatments and education to her clients in a natural, holistic manner.
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