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The Museum Life

The Museum Life

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September 12th 2014: The Empathetic Museum: Update

The issue of empathy has become a reoccurring theme on Museum Life. Whether we’re talking about digital strategies or responding to communities in crisis, the ability not only to understand our audiences, but empathize with them is at the core of the most creative and important museum projects. Given the importance of this concept, I thought it would be good to rebroadcast my conversation with Gretchen Jennings, the museum thought leader that first coined the term empathetic museum. This show will be broadcast with an updated introduction that describes what Gretchen and others have been do

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Gretchen Jennings

Gretchen Jennings is a museum educator, administrator, and exhibition project director who worked at the Smithsonian for almost 15 years. She is one of the bloggers that signed the joint statement on Ferguson and is an unflagging advocate for museums as agents of social justice.
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