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Having spent 25 years as a child and adolescent psychotherapist focused on disadvantaged youth and the special needs population, Dr. Patricia Ruiz sees a completely new target for her clinical services: department stores and franchise businesses. Armed with a lifetime of personal experience raising her daughter with cerebral palsy and encountering the spectrum of welcoming to dismissive customer service interactions, Patricia has some unique and valuable business advice to offer companies who just may be interested in the buying power of the extremely brand-loyal disability minority populatio
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