Partnering with and impacting community is at the center of President and CEO Chanda Smith Baker’s work at Pillsbury United Communities. This is evident in Pillsbury United Communities’ strategic framework, One Pillsbury, United, which focuses on two specific strategies, impact and capacity. Impact is defined as an “interconnected approach to address multi-dimensional barriers, socio-economic issues and opportunities required to generate long-term individual, family and community success,” while capacity refers to an “organizational-wide focus that effectively links operational excellence to a
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