With different business models re-emerging to capture the market, NV Tyagarajan, CEO of Genpact, is maniacal about his. "Tiger" as he is known is relentless about Genpact's focus on the customer. He has built a powerhouse company with a dispersed workforce and leadership team in the customers’ markets in order to be able to understand the client’s journey and challenges. Tune in and hear how Tiger and his team have built a culture of customer value.
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