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In this series, we are focusing on real life stories regarding the impact culture has on business performance. We now know that, along with leadership, culture is probably the most important factor that can either tank a company or help it grow. Culture can bring your strategies to life or bury them in the landfill. It can be a real competitive advantage in any industry that relies heavily on people - which is just about all of them.
Joining me this week will be Karl Thomas, Senior Director of Hampton Brand Culture and Internal Communications. Karl knows hospitality and knows that without
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