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Innovative Leaders Driving Thriving Organizations

Innovative Leaders Driving Thriving Organizations

Tuesday at 11 AM Pacific

December 08th 2015:Tool Series: Principles of Reciprocity and Liking

Brian will kick off the tool series talking about using liking and reciprocity as key elements in the larger field of persuasion. Brian shares his experience with multiple clients using the Cialdini method. He talks about reciprocity as a concept then provides rich examples to illustrate reciprocity and make it practical for leaders to apply.

Brian will answer the following questions: 1. In leadership why are relationships so important in today’s business environment? 2. Let’s talk more about liking and reciprocity Starting with liking, how can people get others to like them mo

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Featured Guests

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Brian Ahearn

Brian Ahearn, is a Senior Sales Consultant who specializes in applying influence and persuasion in everyday situations. He is one of only 20 individuals in the world who currently holds the Cialdini Method Certified Trainer® designation. This specialization in the psychology of persuasion was earned directly from Robert B. Cialdini, Ph.D. – the most cited living social psychologist in the world when it comes to the science of ethical persuasion. Brian provides persuasion training targeted at sales and customer service improvements. A cum laude graduate of Miami University, Brian has been in the insurance industry for nearly 30 years and a part of the State Auto Insurance Group since 19
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John Petrucci

John Petrucci is the Senior Vice President – Service and Administration for the State Auto Insurance Companies. His insurance career spans 30 years and includes experience as a claims adjuster, claims manager, agent, agency manager, branch manager and vice president of sales. John has served on a variety of industry-related and non-profit boards. He is currently serving as chair of the PIA Partnership and president of the Columbus Big Brothers Big Sisters Foundation.
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https://www.voiceamerica.com/show/2472/innovative-leaders-driving-thriving-organizations 12/12/2017 11:00 12/12/2017 12:00 Innovative Leaders Driving Thriving Organizations https://www.voiceamerica.com/show/2472/innovative-leaders-driving-thriving-organizations Brian will kick off the tool series talking about using liking and reciprocity as key elements in the larger field of persuasion. Brian shares his experience with multiple clients using the Cialdini method. He talks about reciprocity as a concept then provides rich examples to illustrate reciprocity and make it practical for leaders to apply.

Brian will answer the following questions: 1. In leadership why are relationships so important in today’s business environment? 2. Let’s talk more about liking and reciprocity Starting with liking, how can people get others to like them more? 3. How can a leader use reciprocity to be more effective? 4. Let’s talk about how a leader can engage reciprocity further. Can you share some examples? 5. When it comes to liking some leaders believe it’s not their job to be liked, just to produce results. Why would someone with that attitude want to engage liking?
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