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November 30th 2015:A Whole New Kind of Communication: Listening to Students and Talking to Crazy Colleagues

Higher education can be a fairly individualistic enterprise, requiring only rudimentary forms of communication, but as education undergoes far-reaching change and transformation, administrators, faculty, and students with highly patterned communication needs must engage in unfamiliar and deeper conversations than in earlier times. In this episode, host Dave Goldberg interviews psychiatrist, hostage negotiation trainer, and business advisor and trainer Dr. Mark Goulston about the listening, language, and speaking skills now required. Mark is author of the 2015 book “Talking to Crazy” and the ac

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Mark Goulston, M.D.

Dr. Mark Goulston is associated with the thirty five year old Life Adjustment Team in Culver City, CA which helps severely and frequently relapsing mentally ill patients successfully transition to independent living often following in patient treatment. By treating people where they live they have dramatically reduced relapse. He is a Board Certified psychiatrist who has been a suicide and violence specialist, a UCLA professor of psychiatry for more than twenty five years and an FBI and police hostage negotiator trainer. He is the author of seven books including the #1 bestselling books, Get Out of Your Own Way and Just Listen. He contributes to Psychology Today, Huffington Post and co-
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