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The Bob Pritchard Radio Show

The Bob Pritchard Radio Show

Tuesday at 5 PM Pacific

March 15th 2016:Businesses Fail Because Management Stops Learning

Over the last three weeks we have been discussing the 18 keys have is that will guarantee the success of any business. Today we are discussing essential keys 11 through 13; New research shows that the failure rate of ALL business is now 96% and the failure rate of startups is at 99%; know what really motivates customers; you must differentiate your business to prevent being commoditized; adding value to every interaction with the customer can increase your sales by up to 43%; how to deliver the great customer service required to really build your business. Great interview with David Frood CEO

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Featured Guest

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David Frood

My guest today is David Frood who spent almost 20 years working with medium to large corporations as an external consultant. Projects were associated with protecting existing income, generating new income and improving sales force management and efficiencies. In 1989, when David was working for a multinational technology company, he became interested in why employees do not tell their employers ideas about new products, markets and improvements to process. As a result of studying this within many corporations over two decades he wrote “The Thinking Corporation”. This book was then translated into a corporate change program that directly addresses the capacity of an organization to inno
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https://www.voiceamerica.com/show/1999/the-bob-pritchard-radio-show 11/12/2017 04:00 11/12/2017 05:00 The Bob Pritchard Radio Show https://www.voiceamerica.com/show/1999/the-bob-pritchard-radio-show Over the last three weeks we have been discussing the 18 keys have is that will guarantee the success of any business. Today we are discussing essential keys 11 through 13; New research shows that the failure rate of ALL business is now 96% and the failure rate of startups is at 99%; know what really motivates customers; you must differentiate your business to prevent being commoditized; adding value to every interaction with the customer can increase your sales by up to 43%; how to deliver the great customer service required to really build your business. Great interview with David Frood CEO of The Thinking Corporation. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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