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Shelley’s Show and Tell

Shelley’s Show and Tell

Archives Available

June 20th 2016: Rockstone Consulting Talks Client Retention

Retaining clients is at the heart of any business. If you can't keep that client coming back for more, you'll soon need to close your doors. Marketing has certainly changed since I opened my first skin care center in 1990. I'm getting a little help from a professional to stay up on the latest.
Here's some information we'll share with you today:
The Importance of Knowing Your Customer.
The Wonders of Obtaining Feedback and Acting On What You Have Discovered.
The Power of Branding.
And much more!

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Featured Guest

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Dinia (Donna) Regular

Dinia (Donna) Regular is the Senior Managing Partner at Rockstone Consulting Group R.L.L.P. where she consults businesses on Marketing, Branding, and Client Retention. She first started her journey as a small business owner. This is where the start of all groundwork, which paved the path to where she is today. The company she owned was a bath and body company called Treasured Body. During this entrepreneurial journey she had many successes, a few failures and an enough hard lessons learned.
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