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Managing to Make a Difference

Managing to Make a Difference

Thursday at 2 PM Pacific

September 22nd 2016:Horst Schulze

Horst Schulze is legendary in the hospitality industry across the globe. Schulze is perhaps most noted for co-founding The Ritz-Carlton Hotel Company and fulfilling several roles culminating as President at The Ritz-Carlton Company, L.L.C. He has continued to build his legacy by presiding over and now serving as the Chairman and Chief Executive Officer of Capella Hotels. An oft requested speaker, Schulze stands by a motto of impeccable service to guests around the world and proclaims to this day, “We are ladies and gentlemen serving ladies and gentlemen.” Timeliness, cleanliness and defect-fre

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Horst Schulze

Horst Schulze is one of the foremost hoteliers in the world. As the current Chairman and Chief Executive Officer of Capella Hotels and Resorts and Solis Hotels & Resorts. Schulze co-founded The Ritz-Carlton Hotel Company and filled several roles culminating as President at The Ritz-Carlton Company, L.L.C. There he was instrumental in the conceptualization of the operating and service standards becoming two-time Malcolm Baldrige Award winners during his leadership. Schulze has been recognized as “Corporate Hotelier of the World,” by HOTELS Magazine, and was awarded the prestigious Ishikawa Medal for his personal contributions to the quality movement. He serves on the boards of Cancer Treatm
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https://www.voiceamerica.com/show/2588/managing-to-make-a-difference 19/10/2017 02:00 19/10/2017 03:00 Managing to Make a Difference https://www.voiceamerica.com/show/2588/managing-to-make-a-difference Horst Schulze is legendary in the hospitality industry across the globe. Schulze is perhaps most noted for co-founding The Ritz-Carlton Hotel Company and fulfilling several roles culminating as President at The Ritz-Carlton Company, L.L.C. He has continued to build his legacy by presiding over and now serving as the Chairman and Chief Executive Officer of Capella Hotels. An oft requested speaker, Schulze stands by a motto of impeccable service to guests around the world and proclaims to this day, “We are ladies and gentlemen serving ladies and gentlemen.” Timeliness, cleanliness and defect-free service has become a mantra of each of his luxury brand hotels understanding that a happy guest is a repeat guest. His vast experience in hospitality and unique management style lend him a unique perspective on mentoring. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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