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Voltcast: Illuminating Leadership

Voltcast: Illuminating Leadership

Tuesday at 10 AM Pacific

October 11th 2016:Engagement by Design

Hello leaders, yes I am talking to you! Engagement can't just be a buzz word you throw around. You can't just want your 'employees to be engaged' or 'your customers to be engaged'. It has to be a strategy that is embedded throughout your entire organization and this requires dedication, commitment and an understanding of what engagement really is -an emotion-. It also requires that you have the right resources to help them take your vision of engagement and make it a reality in every corner of the company. If you care about creating a company where your employees and customer are so enga

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Featured Guest

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Marisa Keegan

For the past ten years Marisa Keegan has been helping organizations increase both employee and customer engagement. While working for Rackspace, Marisa worked along-side leaders to define, embed, and live the values of the organization for both employees and customers alike. In 2007, Rackspace landed on the Best Place to Work list where it has been ever since. In addition, the managers in the Email and Apps division were recognized by Gallup as being in the top 95% of effective managers in the US. A year after joining Modea, a digital advertising agency, the organization was recognized as the advertising agency with the best corporate culture in the country by AdAge Magazine. For t
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https://www.voiceamerica.com/show/2591/voltcast-illuminating-leadership 24/10/2017 10:00 24/10/2017 11:00 Voltcast: Illuminating Leadership https://www.voiceamerica.com/show/2591/voltcast-illuminating-leadership Hello leaders, yes I am talking to you! Engagement can't just be a buzz word you throw around. You can't just want your 'employees to be engaged' or 'your customers to be engaged'. It has to be a strategy that is embedded throughout your entire organization and this requires dedication, commitment and an understanding of what engagement really is -an emotion-. It also requires that you have the right resources to help them take your vision of engagement and make it a reality in every corner of the company. If you care about creating a company where your employees and customer are so engaged that they become brand champions you have to be intentional and focused on processes that lead to emotional outcomes. Please join us as we cover best practices and tips on creating an engagement culture. Joining Jeff on the show will be Marisa Keegan who is the host of the engagement focused podcast Utter Brilliance and wrote the book Culture: More than Jeans and Margarita Machines. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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