SIGN-UP NOW! SIGN-UP NOW! Click to become a VoiceAmerica Member for Free!
Voiceamerica radio logo
voiceamerica-business radio logo
Apple logo Google Play Store Kindle store
Coffee Break with Game-Changers, presented by SAP

Coffee Break with Game-Changers, presented by SAP

Wednesday at 8 AM Pacific/11 AM Eastern

October 26th 2016:New Energy Era Prosumers; Utility-Customer Partnerships

The buzz: The Electric Slide. News flash for Utilities: You can no longer be profitable on a one-sided business model providing power to customers. Enter the prosumer. While the consumer is utility-dependent and generates revenues, the prosumer and utility are interdependent. The utility needs the prosumer’s commitment to reduce electricity use or supply it to the grid at specified times, and the prosumer needs the utility’s kilowatts and gets a new omni-channel experience. The experts speak. Robert Thiele, OpenText: 'We used to live in a world where there are people, private citizens, a world

Read more
Share Email SHARE
Download PDF DOWNLOAD PDF
Get Code GET CODE

Tune in

Wednesday at 8 AM Pacific/11 AM Eastern Time on VoiceAmerica Business Channel
LISTEN LIVE
EPISODE ON DEMAND
VIEW HOST PAGE
Questions? Comments?
Call In Live!
Toll Free: 1-866-472-5790
Intl: 001-480-398-3352

Featured Guests

Guest Image

Robert Thiele

Robert Thiele is senior director at OpenText and in charge of OpenText's portfolio of SAP solutions in the Americas since 2014. This portfolio is sold and supported by SAP as SAP Solution Extensions. Since 2007 Robert Thiele has been working closely with SAP and SAP customers especially in the areas of digital customer engagement and commerce, omnichannel communications, warehousing and logistics, and billing, and various industry solutions including utilities. He has 20+ years of experience in international enterprise IT markets, business development, marketing and channel sales. Prior to joining OpenText (StreamServe) in 2004, Robert held various management positions in marketing, strat
Read more
Guest Image

Jacqueline Robinson

Jacqueline Robinson is the Training Lead for DTE Energy’s billing system replacement project. Her previous role was the Digital Channel Strategy Manager in the Customer Service organization which included launching a new website and a proactive outbound customer communication program. Before joining the customer service organization, she worked in various roles in IT including managing the self-service channels, the customer billing system, implementing a new customer communication platform and a customer relationship management system. She has been with DTE for nine years. She is a Community Facilitator for the Utilities SIG for Americas’ SAP Users’ Group (ASUG). Jacqueline holds a b
Read more
Guest Image

James McClelland

James McClelland is the Senior Global Director of SAP Utilities & Energy Industry Solution Marketing. His responsibilities include sales strategy and go-to-market programs for the global utility industry; supporting the interaction between sales force and key industry segment customers to ensure effective, ongoing product and solution communication; acting as market advocate and spokesperson for utilities strategy, including customers, prospects, industry groups, partners and analysts; driving sales and pipeline generation programs for global industry community; product strategy and direction; and all media, publication and analyst relations. He was previously Regional CRM Sales Manager of
Read more

Share This Episode

facebook Share On Facebook
twitter Share On Twitter
Linkedin Share On LinkedIn
Share Email Share this E-mail
https://www.voiceamerica.com/show/1981/coffee-break-with-game-changers-presented-by-sap 20/12/2017 08:00 20/12/2017 09:00 Coffee Break with Game-Changers, presented by SAP https://www.voiceamerica.com/show/1981/coffee-break-with-game-changers-presented-by-sap The buzz: The Electric Slide. News flash for Utilities: You can no longer be profitable on a one-sided business model providing power to customers. Enter the prosumer. While the consumer is utility-dependent and generates revenues, the prosumer and utility are interdependent. The utility needs the prosumer’s commitment to reduce electricity use or supply it to the grid at specified times, and the prosumer needs the utility’s kilowatts and gets a new omni-channel experience. The experts speak. Robert Thiele, OpenText: 'We used to live in a world where there are people, private citizens, a world where there are businesses, and now…people can become businesses in 60 seconds' -Brian Chesky, Airbnb. Jacqueline Robinson, DTE Energy: 'Restlessness and discontent are the first necessities of progress' -Thomas Edison. James McClelland, SAP: 'Never interrupt your enemy when he is making a mistake' -Napoleon Bonaparte. Join us for New Energy Era Prosumers: Utility-Customer Partnership. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
Email Host Email the Host

Connect with VoiceAmerica

Download our mobile apps
App store Google play Blackberry store
GPlus Facebook Twitter Linkedin Social Media
presspass-banner