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Our sustainment series wraps up today—at least for the time being. And what three things do we now know for sure? 1) A company that does not learn how to sustain its improvements will lose them. 2) A company that thinks audits creates sustainment has confused compliance with engagement—and will fail. 3) Sustainment requires a balance between people, imagination, and structure/tools. In today’s Visual Workplace show, your host and visual expert, Gwendolyn Galsworth, un-nests the fourth understanding: 4) Sustaining means driving—and to drive you need a destination (a clear focus) and plenty of
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