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The buzz: “A goal without a plan is just a wish” (Antoine de Saint-Exupery). Sales and operations planning is a critical first step for the success of any business. The challenge? Doing it well. Best practices for a seamless supply chain: Gauge demand (avoid over- or under-stocked inventory). Optimize demand with supply. Collaborate with stakeholders and suppliers. Get buy-in across the organization. Simplify and publish the plan. “Wash, rinse, repeat.” The experts speak. Kanth Krishnan, Intrigo Systems: “"In any moment of decision, the best thing you can do is the right thing, the next best
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