Master Class-2: Get Business Results/Do Your Homework!
February 4, 2016
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
Can operators really impact the business case directly with area-based visual improvement? You bet they can—if they learn how! This week your host and visual expert, Gwendolyn Galsworth, continues her discussion on how line employees can add improvement value to the company—and gain value for themselves—through the principles and practices of Work That Makes Sense/Operator-led Visuality (WTMS). First, your trainers have to train with great expectations in mind—as long as they first find them for themselves. Listen as Gwendolyn walks through the importance of your trainers doing their homework so they find the change they seek—before they train the first operator. Doing advance homework is critical for all the modules in the WTMS system. But the business impact is perhaps never more dramatic than when you help value-add associates implement Smart Placement. Tune in as Gwendolyn anchors this with examples from her Master Class in western Minnesota last month. Let the workplace speak.
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.
