Vinay Iyer

Vinay Iyer, Vice President of Global Marketing at SAP, brings more than 20 years of experience as an engineer, product manager, sales and business development manager, and marketer to this book. Prior to SAP, Vinay held roles in product marketing and product management for over five years at Siebel Systems in the United States and in Europe. He is a frequent speaker at customer engagement conferences and is now championing SAP’s rapid growth in the overall customer experience management space. Vinay holds a master’s degree in Electrical Engineering and an MBA from the Wharton Business School.