Tom Davenport holds the President's Chair in Information Technology and Management at Babson College, where he teaches MBAs and executives about decision-making and analytics. He is also a Senior Advisor to Deloitte Analytics. His most recent book is Analytics at Work: Smarter Decisions, Better Results. In 2003, he was named one of the Top 25 consultants in the world by Consulting magazine. In 2007 and 2008, he was named one of the 100 most influential people in the IT industry by Ziff-Davis magazines. He directed research centers at Ernst & Young, McKinsey & Company, CSC Index, and Accenture. Tom has written, co-authored or edited 13 books, including the first books on analytical competition, business process reengineering, knowledge management, and the business use of enterprise systems. His articles and columns have appeared in the Harvard Business Review, Sloan Management Review, California Management Review, Financial Times, Information Week, and CIO.