How to Achieve World-Class Operational Management in MNCs?

October 11, 2018
Hosted by Michelle Zou

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Episode Description

Many multi-national companies have set up manufacturing sites in China over the past 30 years to leverage China’s cheap labor and low-cost materials. Keeping a dozen or more sites operating efficiently and profitably is one of the top priorities that MNCs strive to achieve. Mr. Qinghua Pei, a senior management consultant from Competitive Capabilities International (CCI) has helped well-known MNCs to improve operational excellence through its unique integrative improvement system TRACC, will share with us his observations of management challenges for MNCs in China as well as solutions that CCI can provide. Mr. Pei has worked on multi-national companies such as Coca-Cola, Heinz, Dupont, DSM, and large Chinese state-owned enterprises such as Snow Beer of China Resource and Mengniu Dairy of COFCO. You can learn more about CCI at, and contact Qinghua Pei at LinkedIn

In China with Michelle Zou

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“In China with Michelle Zou” features interviews of thought leaders and executives combined with experts in a range of industries. We reveal their thoughts and personal stories about the various opportunities manifesting with China’s economic development and social changes. From our guest Chinese and foreigners who have lived in China, you will learn valuable information about today’s China and how it relates to you.

China has risen to become the second largest economy in the world. China’s incredible opportunities are attracting people from all over the world, no matter if you are a business leader, a manufacturer, a trader, a professional, an artist, or a student. What does China look like today? What opportunities does this huge market has for you? How can you seize those opportunities? This show will help you find your own answers. You will discover opportunities that you can tap into in China and understand how you can ride with the tide to grow your career or business.

Michelle Zou

Founder and CEO at Pacific Technologies Consulting Group (PTCG), Michelle Yingyi Zou is building a consulting, training, coaching, and conferencing business focusing on US-China cross border opportunities. She brings over 20 years US-China experience in industry and helps American organizations learn the China market and culture, enter and grow business in China, and vice versa. In addition, Michelle is a business and leadership coach specializing in helping leaders and professionals grow their business and achieve their career goals. She is also a management and marketing consultant and trainer for Microsoft, a board of director at Washington State China Relations Council, and an advisor for several startups. She is passionate about education and have been leading and volunteering in NGOs to make a difference in people’s life through education. She is a public speaker in the U.S. Speaker program and frequently speaks in China. In addition, she publishes a weekly podcast program and authors articles in Chinese introducing America to the Chinese audience.

Michelle has worked in Microsoft, HP, EMC, IDC and in Chinese companies and startups. She has an MBA and Master of Science in Finance degree, as well as a Professional Coaching certification.

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