The Future of Professional Services & AI: What've You Done Lately

June 28, 2023
Hosted by Bonnie D. Graham

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Episode Description

We queried ChatGPT: “Please tell me about the future of professional services businesses and AI.” ChatGPT response: The future of professional services businesses and AI is promising, with many opportunities for innovation and growth. Overall, the future of professional services and AI is likely to be characterized by greater efficiency, productivity, personalization, improved data analysis and insights, greater collaboration and knowledge-sharing, and enhanced client experiences. We also asked ChatGPT: “Send me fictional movie quotes about service businesses: ChatGPT response: _ “The key to this business is personal relationships.” [Jerry Maguire, 1996] _ “We’re not just selling a service, we’re selling an experience.” [The Devil Wears Prada, 2006] _ “In the service industry, it’s not about what you do, it’s about how you do it.” [Waiting..., 2005] _ “We provide a service people don’t know they need, but they can’t live without.” [The Grand Budapest Hotel, 2014] We’ll ask Lenore Horton, John Strohmeyer, Whitney Thomas and Alex Freeburg for their take on The Future of Professional Services Businesses and AI: What Have You Done for Me Lately?

Technology Revolution: The Future of Now

Wednesday at 8 AM Pacific/11 AM Eastern Time on VoiceAmerica Business Channel

Technology in many shapes, forms, and devices is already shaping nearly every aspect of your life. How? On your smart phone and tablet with thousands of apps to enhance your work and daily living. On streaming media that lets you watch TV and movies anytime anywhere. On social media where your voice is instantly amplified to reach the world. Think you’ve seen it all? Not! There’s more to come and you’re part of making it happen – right now. Join host Bonnie D. Graham as she speaks with future-focused visionaries on Technology Revolution: The Future of Now, broadcasting live every Wednesday at 8 AM Pacific Time/11 AM Eastern Time, on the Business Channel.

Bonnie D. Graham

Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”

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