Workplace Violence Series: Verbal Self-defense and De-escalation
April 9, 2013
Hosted by Pamela Hill
[Download MP3] [itunes] [Bookmark Episode]
Verbal Self-defense skills enable you to use your presence and words to calm people who may be under emotional distress or other influences. In this episode, you will learn tactics to redirect the behavior of hostile people, diffuse potentially dangerous situations, perform under distressing conditions and achieve the desired outcome of any encounter with people at work, loved ones or even strangers. Don’t miss this important episode to help you learn to use your words to prevent, de-escalate, or end an attempted assault.
Fear is Negotiable: Business Survival Skills 101
Archives Available on VoiceAmerica Business Channel
Fear is Negotiable: Business Survival Skills 101 will focus on risk mitigation and business preparedness steps in a practical and realistic way, for any sized organization in any industry. This show will drive risk and preparedness topics from discussion to action, and really educate about why businesses must prepare, and then provide the knowledge to get it done. The topics we cover are related to current “hot topics,” such as workplace violence, technology resilience, emergency communications, the psychology of disaster, or cyber-attacks. At other times when there are no “hot topics”, issues covered will range from threat assessment, to human resource issues related to emergency management, to best practices in risk mitigation.
By trade, Pamela Hill is a business professional with over twenty five years of experience in business continuity planning, disaster and emergency preparedness for a wide variety of industries.
After a successful run as a VoiceAmerica Host on Fear is Negotiable: Business Survival Skills 101, covering emergency preparedness in businesses, she decided to switch gears to talk about her true passion, dogs and their uniquely close relationship with humans.
Pam’s love affair with all things canine started when she was young, where she traveled throughout the west coast competing in dog shows with her client’s dogs, and also in obedience events with her own dogs. That was a long time ago, but the love of dogs was like a siren song, calling her back.
Now, Pam is focusing the show on education and creating awareness of all the ways dogs and human enrich each other’s lives.