Communication and Workplace Performance Conversations
July 23, 2013
Hosted by Jill Schiefelbein
Performance conversations are not easy. But this week's Communication Nation guest Marnie Green helps make them more productive and effective. If you run a business where you believe an annual review is sufficient to manage performance, then think again! Frequent performance conversations, rather than annual reviews, produce better results. In business, success depends on employee performance, yet many companies struggle with, and even avoid, providing honest feedback to those who need it most. Marnie discusses ways to have what she calls a "painless performance conversation" where both the employee and the employer benefit. She'll provide us with her top three tips for managing performance conversations, as well as discuss her newest book, which provides guidance and (free) resources to those looking to improve performance within their organizations.
Communication Nation with Jill Schiefelbein
Archives Available on VoiceAmerica Business Channel
Effective communication is often the difference between success and failure. Do you feel confident communicating when the stakes are high? Are you ready to get up in front of any audience at a moment's notice? Do you realize that not saying anything is communicating something? "Communication Nation" will expand your understanding of different communication practices and how they affect day-to-day business operations and relationships. At the root of every management and relational issue lies a communication problem, but many don't understand how communication affects an organization's bottom line. Show topics have a direct impact on business productivity and profitability. We bring these issues to the surface, educating and giving practical advice that can be immediately applied in personal and professional contexts. That's "Communication Nation."
Jill Schiefelbein is an accomplished speaker, author, professor and business owner. She's the owner of Impromptu Guru, a communication consulting company that was named Gilbert, Arizona's 2012 "Rookie of the Year" less than a year after its inception. She works with professional athletes, politicians, business executives and groups to improve their communication and messaging strategies. Impromptu Guru helps clients gain confidence in their communication behaviors, and prepares its clients to speak well, any time, every time.
A co-author of Business and Professional Communication in the Global Workplace, Schiefelbein is artfully skilled in both the theory and practice of business communication. For the past nine years, she has taught undergraduate and graduate courses in Communication and Online Education at the Hugh Downs School of Human Communication at Arizona State University. She makes the theoretical tangible in ways that help organizations increase their productivity and profitability.
Prior to launching Impromptu Guru, Schiefelbein created the Office of Online Programs at ASU's College of Liberal Arts and Sciences, and today she serves as an expert consultant in online education and training to universities and corporate organizations across the country. She created a 52-video series called "60 Second Guru" that provides communication and speaking tips in a series of one-minute videos. She currently has two professional communication books in the works.