Special Encore Presentation: A House Worth Building: Your Improvement Horizon

March 5, 2015
Hosted by Gwendolyn D. Galsworth, Ph.D.

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Episode Description

How do you define “leadership”? Do you use the time-honored words of Vance Packard, marketing guru of the 1960s: “Leadership appears to be the art of getting others to do something you are convinced should be done?” If so, you are mis-quoting Packard’s truly brilliant contribution. Just two little words missing—and, with them, all meaning. This week, your host and visual expert, Gwendolyn Galsworth, supplies the two missing words and explains how the first of her five visual leadership tools helps leaders decide on and organize the corporate intent. At first glance, her Operations System Improvement Template (OSIT) may appear to be yet another take on the Toyota House (temple) that frames TPS—and as such a likely candidate for the boardroom wall. Yet when fully understood, OSIT can be the premier tool for selecting your company’s improvement horizon and connecting it directly with credible tactical targets that represent its dynamic growth. Tune in and learn more (866-472-5790).

Visual Workplace Radio: Let the Workplace Speak

Archives Available on VoiceAmerica Business Channel

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.

Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.

Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.

Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.

In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.

Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.

Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.

A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.



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