Utilities Workforce and Digitization: How We Do Work - Part 1

February 16, 2017
Hosted by Bonnie D. Graham

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Guest Information

Episode Description

The buzz: “The thing I lose patience with the most is the clock. Its hands move too fast” (T. Edison). Lamplighters were made obsolete by the emergence of electricity. Utilities now face new disruption, with digitization impacting their aging workforce and how they work. Utilities have two choices: continue the well-worn path until the road runs out, or innovatively pave the way for a new future. The experts speak. James McClelland, SAP: “Progress is impossible without change, and those who cannot change their minds cannot change anything” (G.B.Shaw). Garrett Grooms, Metropolitan Utilities District: “The definition of insanity is doing the same thing over and over again and expecting different result” (A. Einstein). Nicholas Mauldin, OpenText: “As the Internet of things advances, the very notion of a clear dividing line between reality and virtual reality becomes blurred, sometimes in creative ways” (Geoff Mulgan). Join us for Utilities Work and Digitization: How We Do Work–Part 1.

Game-Changing Utilities of the Future, Presented by SAP

Archives Available on VoiceAmerica Business Channel

Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.

Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our special series on Game-Changing Utilities of the Future.

We’ll explore the complete range from the customer experience to the digital workforce and how the utilities industry is transforming or reinventing themselves in this Digital Age.

Learn how you can become the savvy Leader who takes your company across the finish line as you look ahead to the next wave of business innovation. Game-Changing Utilities of the Future, presented by SAP, on the VoiceAmerica Business Channel.

Bonnie D. Graham

Bonnie D. Graham produced and hosted her first live talk radio show in 1998 on AM1240–WGBB, Long Island, NY’s oldest terrestrial radio station. A few years later, she moved from terrestrial to Internet radio with her author interview show, “Up Close and Personal.” In 2011, working at the enterprise software leader SAP, she developed the concept for a weekly live global business thought leadership roundtable series on the VoiceAmerica Business Channel – and launched “Coffee Break with Game-Changers” on October 5, 2011. Over the next nine years, Bonnie D. created, produced and hosted 46 additional SAP series on the Business Channel, attracting millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has developed and hosted live radio and podcast series on the Business Channel for eight additional organizations, as well as her own weekly series, “Read My Lips: Cool Conversations with Creatives with akaRadioRed,” on the Empowerment Channel. In 2023, her live-streaming “Technology Revolution: The Future of Now” series was ranked No. 6 on FeedSpot’s Top 70 Technology Podcasts to Listen to in 2023. What powers Bonnie D.’s passion for radio? She “loves speaking with smart people!”

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