Navigating Complex IT Teams: Smoothing the Way for Customer Success

June 20, 2017
Hosted by Bonnie D. Graham

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Episode Description

The buzz: “If you want to go quickly, go alone. If you want to go far, go together” (African proverb). Every organization has brilliant and ambitious workers, including the world of IT. The modern IT leader’s goal? Set the vision and roadmap for success with your internal / external customers, then work backwards to create an IT organization, team, and support model to ensure it all comes together. The secret to revolutionizing relationships within your IT team to meet customers’ needs: have meaningful conversations with the understanding that words are contextual. The experts speak. Kevin Diaz, Freudenberg IT: “If you’re not going all the way, why bother to go at all?” (Joe Namath). Roger Quinlan, SAP: “There is no limit to the amount of good you can do if you don't care who gets the credit” (President Ronald Reagan). Join us for Navigating Complex IT Teams: Smoothing the Way for Customer Success.

The Power of Partnerships: Changing the Game for Digital Transformation, Presented by SAP

The Power of Partnerships: Changing the Game for Digital Transformation, Presented by SAP

Thursday at 7 AM Pacific Time/10 AM Eastern Time on VoiceAmerica Business Channel

Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.

Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our special series on The Power of Partnerships: Changing the Game for Digital Transformation, Presented by SAP.

We’ll explore the fundamentals of how technology partner ecosystems play a critical role in delivering the digital transformation services and solutions to customers, and how those partner channel networks and support programs, found in the software industry, are key to vendors, partners, and crucial to companies moving into the digital world.

Learn how you can become the savvy leader who takes your company across the finish line as you look ahead to the next wave of business innovation.

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Bonnie D. Graham

Bonnie D. Graham

Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of the weekly business talk series, “Coffee Break with Game-Changers, presented by SAP” that debuted in Fall 2011, plus more than two dozen related Game-Changers Radio series also heard on the VoiceAmerica Business Channel.

SAP helps companies of all sizes and industries run simple. From back office to boardroom, warehouse to storefront, operations to finance, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, cloud and hybrid deployments, and mobile devices.

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