Donna Bachowski, Department Manager, Reference Central, has 17 years of experience in many facets of public library operations. Prior to joining the Orange County Library System in July 2006, Bachowski was a library director for several years in New Jersey. She has overseen the development of Mobile Services at OCLS, is the project manager for the Orlando Memory Project, and coordinates the Right Service at the Right Time outreach and training. Bachowski has a Masters of Library Science from the University of South Florida and a BA in Library Science and History from the University of Southern Mississippi. Bachowski is an active member of the American Library Association and Public Library Association. She is a frequent presenter at national and regional conferences. Sheri Chambers is the Digital Content Manager and has been with the Orange County Library System since October 1994. She holds a MLS from the University of South Florida. Currently she leads the Digital Content Team in the creation of digital products.