Susan is Chief Operating Officer at the Institute for Professional Excellence in Coaching (iPEC) where she manages all operations of the business, including iPEC’s coach training programs, which serve educational systems, corporations, small-to-mid sized businesses, governments, law enforcement agencies, and non-profits around the world. With 20+ years of business and educational leadership experience, Susan has a seasoned background in strategic planning, financial management, and program growth and development. While working with educational organizations, Susan was searching for a means to empower, engage, and inspire their leaders to connect and engage their staff and students. When she found iPEC, she knew that it was exactly what was needed. It was a natural next step to join the team. Her approach is simple and founded on the belief that we are all unique leaders and, together, we create a legacy of greatness.