Tim Teinzer is a Business Support Principal in SAP’s Business Transformation Services organization, with more than ten years of SAP experience. Since 2011, he has helped to shape the SAP Value Partnership Service as a long-term strategic partnership model for SAP customers. Before that, Tim was a consultant and delivered successful customer projects in Europe, Asia, and the United States in the areas of customer relationship management (CRM), business intelligence (BI) and IT Strategy. He is an author of articles and speaker at conferences. Leveraging his academic background at the intersection of business and IT, Tim is also a lecturer at a German state university.