An experienced museum practitioner and student of leadership and change, Randy Roberts has a broad and diverse work history that spans multiple disciplines, skills, and proficiencies. She has worked in museum education, visitor services, visitor studies and evaluation, exhibition and program development, interpretive planning, marketing, membership, and volunteer management, and has served as Director of Public Programs at the New York State Museum, Deputy Director at the Schenectady Museum, and Deputy Director at the Crocker Art Museum. She has also consulted with museums nationally and was the first Manager of the Visitor Studies Association. Randy holds a Masters degree in public administration and a Ph.D. in leadership and change. Her research is focused on exploring the essence of museums and their potential role in society as places situated at the fusion of the past, present, and future. She believes in the value of museums as sites of being, being with others, and finding connection in conversation with people and with objects.