Bill Ainsworth is the Manager of Records and Information Management for Buchanan, Ingersoll & Rooney, PC, a national law firm with its headquarters in Pittsburgh, PA. He has worked in the records management industry for the past 14 years. Prior to working for BI&R, Bill worked for National City Bank and the 4th District of the Federal Reserve Bank. His approach has always focused on optimizing the financial performance of his organization by incorporating best practice strategies and capitalizing continuous improvement opportunities. Bill has employed these tactics in the management of his firm’s records and information, and in his approach in helping to guide the development of BI&R’s business continuity capabilities. His attention to detail and eye towards the creation of detailed policies, procedures and records lifecycle management makes him a great resource for this important topic.