Shannon McMillan is Coordinator of the Restoring Family Links Program of the Canadian Red Cross, http://ow.ly/xdFkb. She’s worked for the Canadian Red Cross for 25 years. From 1987 until 1997 she coordinated Home Support Services for Seniors for the District of Algoma at the local branch in Sault Ste Marie, Ontario. In 1997 she moved to Ottawa and the National office where she joined the Restoring Family Links Program. As the Coordinator, she works with the Manager, Christine Bloch, and a team of 4 volunteers. Her work included attending an Annual Meeting of the European RFL Network in Bad Arolson, Germany. The network includes Canada, US, Australia and New Zealand as well as the Tracing Department Heads of all the European National Societies.