Joanne Black is America’s leading authority on referral selling. She's not bragging. Her publisher gave her that moniker, and she's taking it. Joanne is a contrarian thinker who believes no salesperson should ever have to cold call, send cold emails, or send sales pitches to strangers on social media. She’s an avid blogger, podcast and webinar guest. She founded her business in 1996, when she discovered that referrals are the #1 way to generate qualified sales leads, yet no organization had a referral methodology…and they still don’t. Joanne’s won multiple awards for her social media activity, including the Onalytica Top 50 Social Selling Influencers. Every generation appreciates her unique style and learns from her "feet on the street" experience. She is the author of two books—NO MORE COLD CALLING™: The Breakthrough System That Will Leave Your Competition in the Dust and Pick Up the Damn Phone!: How People, Not Technology, Seal the Deal.