Jeremy Johnson

Jeremy Johnson

Jeremy Johnson, VP of Customer Experience, projekt202, has been working in User Experience and digital products for over 15 years. Starting in UX, but quickly moving to managing and evangelizing — Jeremy’s scope of influence is now focused on moving organizations to experience-driven methods. Helping organizations understand the value of customer experience and the process needed to create value for their businesses. In the past Jeremy has worked in-house running UX for a number of great brands: Sabre Travel Network, GameStop, and Travelocity. Currently he’s VP of CX for projekt202, an experience-driven software design and development company that focuses on user needs via observational studies that lead to insights that feed the design process. Jeremy has shared his experience at countless forums all over the world, including: UPA, IA Summit, Big Design, TEDx — and corporate events including AT&T and Vista Equity Partners.