Erika Flora
Erika Flora is the CEO & Principal Consultant, Beyond20 and co-author of the essential global business ITIL 4 textbook, "ITIL® 4 Leader: Digital & IT Strategy," available on Amazon. She started her career as a Microbiologist turned Program Manager and discovered a passion for improving how organizations manage the flow of work, deliver great products and services, and better serve their customers. In 2006, she founded Beyond20 with her husband Brian Flora, a leading IT and e-Commerce founder and executive, as a Digital Transformation consulting and training firm based on ITIL, DevOps, Agile, Lean, and other best practice frameworks. Erika works with leaders in global organizations as a Digital Strategy facilitator and coach. Over the years, she has led several successful technology implementation initiatives and has helped organizations find more success with their Digital Transformation efforts. Erika is an avid blogger, speaker, and advocate of expanding opportunities for women!
