Meenu Agarwal is the Senior Vice President and GM of Customer Success at VMware. She leads Global Customer Success focusing on delivery of exceptional value-driven experiences to VMware customers across all solution areas. Meenu is a seasoned executive with extensive experience in sales, operations, customer success, and services. She has a proven track record of building high performing teams and scaling multi-billion-dollar businesses. Meenu has spent her career at leading companies including IBM, HubSpot, Open Text, Vignette, and Oracle in various Executive and Strategic management roles. Prior to VMware, she served at HubSpot, a CRM company, leading the worldwide Services business. Before HubSpot, Meenu spent 11 years with IBM in sales, success and strategic global leadership roles within Analytics, Security, and Cloud business units. Meenu attended the Indian Institute of Technology (IIT), BHU in Varanasi, India, where she earned a bachelor’s degree in electronics engineering.