Barbara Glanz
Barbara Glanz, one of fewer than 200 female Certified Speaking Professionals worldwide, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. Using her Master’s degree in Adult Learning, she is the first speaker on record to have spoken on all 7 continents and in all 50 states to organizations as diverse as Nordstrom, Honda, KFC, the Chicago Mercantile Exchange, Southwest Airlines and Disney. Known as the business speaker who speaks to your heart as well as to your head, she lives and breathes her personal motto, “Spreading Contagious Enthusiasm.™” She is the author of eleven books, including The Simple Truths of Service As Inspired by Johnny the Bagger® (co-authored with Ken Blanchard); The Simple Truths of Appreciation—How Each of Us Can Choose to Make a Difference; 180 Ways to Spread Contagious Enthusiasm; and CARE Packages for your Customers. For more info, visit barbaraglanz.com
