Donna Flagg

Donna Flagg

Donna Flagg, consultant and author of Surviving Dreaded Conversations, reveals dos and don’ts and easy-to-memorize scripts for the tongue-tied. She shares insights like: There is real value in being forthcoming and forthright; Communication is the most powerful tool at work; High emotions are what most often deteriorate the integrity of a conversation; and Worrying about what someone might do or say creates barriers that can be difficult or even impossible to overcome. While the thought of having a difficult work conversation is unpleasant, the experience doesn’t have to be. It’s all about telling the truth and being clear without always expecting to fight. The show informs and encourages listeners to achieve their career goals by featuring experts and business leaders on job search and career advancement. Show hosts are Ken and Sheryl Dawson, principals of Total Career Success, Inc. and authors of Job Search: The Total System. For 7 free videos go to www.betterjobbetterlife.com