Have you ever wondered why your efforts at work aren’t generating sales or despite your efforts to lead a volunteer group, the results are less than expected? In this episode, Anne Corley Baum, a Senior Lehigh Executive and the author of “ Small Mistakes, Big Consequences: Develop Your Soft Skills to Help You Succeed,” draws upon her business experience and leadership development programs to offer new perspective and usable “ soft skills” to improve success. She invites us to consider overlooked behavior and characteristics in ourselves and others that shut down trust, collaboration and great
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