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Internet of Things is transforming businesses by creating unprecedented operational efficiencies as well as richer experiences for customers. Are most companies taking advantage of this full potential? No! Per a Forrester Consulting study for SAP (May 2015), early adopters use IoT mainly for the latter, but not for changing business models to enable new products, services and revenue streams. What’s holding them back from gaining IoT’s top- and bottom-line benefits? The experts speak. Frank Gillett, Forrester:“Your ability to understand and communicate with other scientists, engineers…customer
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