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Real Recognition Radio

Real Recognition Radio

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April 13th 2010:Simple Truths of Appreciation

“What’s wrong with being nice? How does enthusiasm build morale at work? Why do leaders forget the power of appreciation? Real Recognition Radio welcomes Barbara Glanz, leadership expert and author of eleven books, including The Simple Truths of Service As Inspired by Johnny the Bagger® to share her secrets on how to spread “Contagious Enthusiasm” in the office. Barbara has worked with organizations around the globe, and her client list includes Honda, Disney, and Southwest Airlines just to name a few! Her work focus is on how to improve morale, retention, and service. Most importantly,

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Featured Guest

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Barbara Glanz

Barbara Glanz, one of fewer than 200 female Certified Speaking Professionals worldwide, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. Using her Master’s degree in Adult Learning, she is the first speaker on record to have spoken on all 7 continents and in all 50 states to organizations as diverse as Nordstrom, Honda, KFC, the Chicago Mercantile Exchange, Southwest Airlines and Disney. Known as the business speaker who speaks to your heart as well as to your head, she lives and breathes her personal motto, “Spreading Contagious Enthusiasm.™” She is the author of eleven b
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