“What’s wrong with being nice? How does enthusiasm build morale at work? Why do leaders forget the power of appreciation? Real Recognition Radio welcomes Barbara Glanz, leadership expert and author of eleven books, including The Simple Truths of Service As Inspired by Johnny the Bagger® to share her secrets on how to spread “Contagious Enthusiasm” in the office.
Barbara has worked with organizations around the globe, and her client list includes Honda, Disney, and Southwest Airlines just to name a few! Her work focus is on how to improve morale, retention, and service. Most importantly,