John Mills is the Founder and CEO of eCare Diary.com and Susan Baida is eCareDiary.com’s Co-founder and Chief Marketing Officer. A husband-and-wife team with extensive experience in healthcare policy and technology and in companies responsive to consumer needs, they became family caregivers. They were disappointed by and frustrated with the quality and level of family caregiver support they encountered. They describe how this experience convinced them to set up eCare Diary to improve information support for family caregivers. They talk about the information-related challenges faced by family c
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