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In this weeks show we discuss how to use social media to improve your customer service, we have Bob's Thought Of The Day segment, we discuss Facebook's announcements during the week, and the American advertising Federation college competition. We also discuss how to build a strong added value policy for your business, the elements you need in a successful print ad and how to conduct research in small business without spending a lot of money. Of course, we also have our e-mail segment.
Our interview guest today is Scott Ross, a legend in digital media and entertainment. Along with James Camero
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