Joyce welcomes Kathy Krepcio, executive director of the John J. Heldrich Center for Workforce Development, at Rutgers University in New Jersey. Founded in 1997, the center is dedicated to raising the effectiveness of the American workplace by strengthening workforce education, placement and training programs and policies and has earned a reputation as one of the nation’s leading research centers for workforce development. The Center’s efforts concentrate on both nurturing concrete innovations in workforce practices, as well as addressing broad-scale economic policy changes that ensure Ameri
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