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Partnerships: Changing the Game for Digital Transformation

Partnerships: Changing the Game for Digital Transformation

Tuesday at 9 AM Pacific

June 20th 2017:Navigating Complex IT Teams: Smoothing the Way for Customer Success

The buzz: “If you want to go quickly, go alone. If you want to go far, go together” (African proverb). Every organization has brilliant and ambitious workers, including the world of IT. The modern IT leader’s goal? Set the vision and roadmap for success with your internal / external customers, then work backwards to create an IT organization, team, and support model to ensure it all comes together. The secret to revolutionizing relationships within your IT team to meet customers’ needs: have meaningful conversations with the understanding that words are contextual. The experts speak. Kevin

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Featured Guests

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Kevin Diaz

Although his official title is Chief Customer Officer with Freudenberg IT (FIT), Kevin Diaz might as well be called Chief Trust Evangelist. That’s because to hear him describe it, trust is key to every aspect of his responsibilities—everything from nurturing and maintaining professional relationships with customers and colleagues to developing and delivering customized, mission-critical IT solutions to organizations around the world.
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Roger Quinlan

Roger Quinlan is Senior Vice President of the SAP Global Partner Managed Cloud and Cloud BPO organization, a group that helps develop new channels to market for delivery of SAP solutions in the cloud. Over the course of his 20-year career at SAP, he has been responsible for global strategic services partners and has held leading roles in sales, services, and delivery operations. Roger serves as the Executive Sponsor for SAP’s Community Outreach program, directing SAP’s charitable giving and volunteer activities for Silicon Valley. He has also been a Board Member of The Tech Museum of Innovation since 2008, where he focuses on developing corporate relationships and The Tech Challenge. He is
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https://www.voiceamerica.com/show/2633/partnerships-changing-the-game-for-digital-transformation Partnerships: Changing the Game for Digital Transformation https://www.voiceamerica.com/show/2633/partnerships-changing-the-game-for-digital-transformation The buzz: “If you want to go quickly, go alone. If you want to go far, go together” (African proverb). Every organization has brilliant and ambitious workers, including the world of IT. The modern IT leader’s goal? Set the vision and roadmap for success with your internal / external customers, then work backwards to create an IT organization, team, and support model to ensure it all comes together. The secret to revolutionizing relationships within your IT team to meet customers’ needs: have meaningful conversations with the understanding that words are contextual. The experts speak. Kevin Diaz, Freudenberg IT: “If you’re not going all the way, why bother to go at all?” (Joe Namath). Roger Quinlan, SAP: “There is no limit to the amount of good you can do if you don't care who gets the credit” (President Ronald Reagan). Join us for Navigating Complex IT Teams: Smoothing the Way for Customer Success. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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