B2B Customer Experience 2020: Why Digital Selling Matters
February 19, 2019
[Download MP3] [itunes] [Bookmark Episode]
Guest Information
Episode Description
The buzz: “Social media allows big companies to act small again” (Jay Baer). When we hear “2020”, we tend to picture a time way off in the future. Reality check: it’s only 10 months from now! Which B2B companies will win in 2020? Those with new go-to-market strategies that consciously and deliberately anticipate customers’ future needs and deliver the best Digital Selling experience. Why is this critical? Ubiquitous access to pre-purchase information arms customers with higher expectations than ever before. Are you ready? The experts speak. Kirsten Boileau, SAP: “Discipline is the bridge between goals and accomplishment” (Jim Rohn). Mark Lotenero, Grapevine6: “If I had five minutes to chop down a tree, I’d spend the first three sharpening my axe” (Anonymous lumberjack, 1950s). Bernie Borges, Vengreso: “Some people don't like change, but you need to embrace change if the alternative is disaster” (Elon Musk). Join us for B2B Customer Experience 2020: Why Digital Selling Matters.
Changing the Game with Digital Engagement, Presented by SAP
Tuesday at 7 AM Pacific Time/10 AM Eastern Time on VoiceAmerica Business Channel
Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.
Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our special series on Digital Engagement. We’ll explore the fundamental changes that digital transformation is having on the marketing and sales professions. Our panelists will discuss the implications on the buyer journey, how Digital Engagement impacts an organization in terms of alignment, accountability, and business outcomes, as well as how Digital Engagement changes the dynamic between buyer and seller.
Learn how you can become the savvy leader who takes your company across the finish line as you look ahead to the next wave of business innovation. Changing the Game with Digital Engagement, presented by SAP, broadcasts live on the VoiceAmerica Business Channel.
Show Links
