Ep. 1: Befriending Fear and Ep. 2: Customer Loyalty

March 27, 2019
Hosted by Kathryn Zox

[Download MP3] [itunes] [Bookmark Episode]

Guest Information

Episode Description

Kathryn interviews Author & Clinical Psychologist Carla Marie Manly PhD, author of “Joy From Fear: Create the Life of Your Dreams by Making Fear Your Friend”. So many of us go through our lives hampered by painful memories, and instead of denying the fear they create, we need to face it — and heed its inner voice. Dr. Manly’s method helps us detach from fear and learn from it and guides us in how to find the meaning in our fears and use it to our benefit. Kathryn also interviews Author & Managing Director FranklinCovey’s Loyalty Practice Sandy Rogers MBA, author of “Leading Loyalty: Cracking the Code to Customer Devotion”. In today’s hyper-connected world, where customers can switch to another provider with a mouse click or rethink a purchase based on a negative review, earning customers’ true loyalty has proven to be elusive. Rogers provides readers with the foundation for building the kind of fierce loyalty that is fueled through positive and emotional interactions with others.

The Kathryn Zox Show

Wednesday at 7 AM Pacific Time on VoiceAmerica Variety Channel

Kathryn Zox is your Social Worker with a Microphone™. She’s informative and fun and opens up the mic with conversations that women need to hear. The Kathryn Zox Show is savvy and relationship oriented. Kathryn has counseled hundreds of women and their families who have suffered from eating disorders, addiction problems, marital, family and geriatric issues as well as persons coping with mental and physical disabilities. She combines her feminine perspective, social work skills and acting talents to produce a show that’s smart, upbeat, informative, sometimes irreverent, but never boring! Tune in Wednesdays at 7 AM/PT, 10 AM/ET to The Kathryn Zox Show be a part of Kathryn’s lively interviews on wealth, health, kids, divorce, travel, menopause, recipes, diets, and relationships. Serious and not so serious topics include hair loss, weight gain, face lifts, obsession, and rejection and even male contraception. That’s the Kathryn Zox Show, right here on VoiceAmerica Variety.

Kathryn Zox

Kathryn Zox is your social worker with a microphone™. She has been producing and hosting The Kathryn Zox Show Lunchtime Talk in Albany, NY for over five years and is excited about bringing her show from the capital of NY State to the Nation's Capital. She has also recently been a co-host and featured life expert on Doug Stephan's syndicated Good Day Show. Kathryn's interviewed thousands of guests including lifestyle experts, celebrities, authors, lawyers, psychiatrists, physicians and dieticians. At Albany Medical College she has trained doctors and medical students to communicate effectively with their patients. She's an actor who can be seen on the Sopranos and Law and Order and even admits to modeling for AARP! She has Masters' Degrees in Social Work and Counseling Psychology and is a graduate of the New School of Radio and Television. Much background for her show comes from traveling the world and raising three boys now in their twenties - a rock star, an actor and a film maker. There's also one ex-husband, one boyfriend, two brothers and an aging mom!



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