User Experience in Enterprise Software: ROI of UX
May 12, 2015
Hosted by Bonnie D. Graham
The buzz: Happiness. Enterprise software has been delivering increased functionality for years, but too often at the expense of ease-of-use. Why? Good design is notoriously difficult and thus not addressed or measured by most IT teams. UX projects are a business investment, where satisfaction must translate into performance to calculate ROI. Should UX be part of project development from the get-go? The experts speak. Jaco Van Eeden, Deloitte: “The world is complex, and so too must be the activities that we perform. But that doesn’t mean that we must live in continual frustration.” (Don Norman) Michael Romeo, Deloitte: “You have to start with the Customer Experience and work backyards to the technology” (Steve Jobs). Phil Dervan, SAP: “We should judge our industry by the happiness we create.” (Cennydd Bowles) Mark Schenecker, SAP: “Simple can be harder than complex…But…once you get there, you can move mountains.” (Steve Jobs) Join us for User Experience in Enterprise Software: ROI of UX.
Digital World with Game Changers, Presented by SAP
Tuesday at 7 AM Pacific/10 AM Eastern Time on VoiceAmerica Business Channel
Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.
Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our special series on the Digital World. We’ll explore the complete range from the user experience across a wealth of devices right through to how major industries are transforming or reinventing themselves in this Digital Age.
Learn how you can become the savvy Leader who takes your company across the finish line as you look ahead to the next wave of business innovation. Digital World with Game Changers, presented by SAP, can be heard live Tuesdays on the VoiceAmerica Business Channel.
Bonnie D. Graham
Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of the weekly business talk series, “Coffee Break with Game-Changers, presented by SAP” that debuted in Fall 2011, plus more than two dozen related Game-Changers Radio series also heard on the VoiceAmerica Business Channel.
SAP helps companies of all sizes and industries run simple. From back office to boardroom, warehouse to storefront, operations to finance, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, cloud and hybrid deployments, and mobile devices.