Increase Performance with a Customer Service program
October 27, 2015
Hosted by Luis Vicente Garcia
[Download MP3] [itunes] [Bookmark Episode]
Episode Description
Customer satisfaction is one of the Key elements to run a successful business. Every time a customer buys from you, you need to deliver an excellent level of service that will allow you to satisfy your client, make them a recurring client and allowing them to speak so good about your company that he/she will bring new customers into your company. A big part of this success is not only based on what you do and create, but also in the way you deliver your products and services. This is why training you team members to deliver an exceptional customer service is a key ingredient to increase your performance. Customer Satisfaction will then lead to Customer Loyalty. This is why it is so important to put in place a complete process to understand where you are and where your company is, in the level of services that you provide, and then design the program of where you want to position yourself. Learn how to improve the way you treat your client and you will help your company grow!
Performing at Your Best: Mindset Evolution with Luis Vicente Garcia
Archives Available on VoiceAmerica Business Channel
As a Business Performance Coach I am constantly looking for new ways to help business owners and entrepreneurs. My desire has been to reach out to people who are eager to listen to a message of positive attitude and motivation in today’s busy and changing world mixed with new business ideas and insights to reach higher levels of performance.
When we combine the enthusiasm we all have with the business skills and abilities a person needs to grow, learn, prosper, they become better people and better professionals; and in the way, they are transformed into better managers and leaders.
My goal is to be able to inspire and motivate those who want to learn new managerial skills, increase their level of performance, and have a message of optimism and possibilities to motivate their teams to achieve their goals faster, leading the path to a successful journey.
Luis Vicente Garcia
Luis Vicente Garcia is a Focal Point Business Performance Coach, founding Member of the Brian Tracy International Trainers, Best-selling Author and an International Speaker. As a highly motivated Speaker and Business Leader, he coaches and trains thousands of people in countries throughout the Americas, focusing on Business Performance, Goals, Success and Leadership.
The 2015 Global Ambassador for the National Association of Experts, Writers and Speakers, Luis Vicente was one of the Executive Producers of the Documentary Film: ARMONIA: A Mission for Good!, filmed in Oaxaca, Mexico with the International Entrepreneur Foundation. As the host of "Performing at Your Best: Mindset Evolution with Luis Vicente Garcia", Luis will also host the TV show "Aprendiendo a Emprender" on MUNDOFOX affiliates.
Luis Vicente is a Member of the Book Review and Advisory Board of the International Best-selling Authors Organization, serves as a Member of the Board of Directors of the Venezuelan Franchise Chamber, and was inducted into the National Academy of Best-Selling Authors in 2013.
A firm believer in continuing education and personal development, Luis has keynoted conferences alongside Steve Forbes and Brian Tracy. He wrote two Spanish language books on franchising and has co-authored seven best-selling books with prominent leaders such as Jack Canfield, Marshal Goldsmith, Carlos Slim, Joe Vitale and Brian Tracy. He lives in Caracas, Venezuela with his wife and sons.
