Radio Episodes
2/14/2017 beyond-offshoring-customer-service-reinvented-by-ai

Beyond Offshoring: Customer Service Reinvented by AI

Startup Focus with Game-Changers, Presented by SAP
The buzz: “The customer’s perception is your reality” (Kate Zabriskie). Computers, mobile phones and devices listen, learn, speak in human-like cognitive interactions, thanks to Artificial Intelligence. Listen Now